Due to COVID-19, we are following a contingency plan and, therefore, we indicate that:
* we are working closely with partners (suppliers and logistics operators) to maintain service levels.
* there may be some delay in deliveries, given the situation of the State of Emergency and the whole scenario related to COVID-19.
* we also inform you that our team is working mainly on dispatch and customer service operations, but there may be some delay due to the volume of messages / calls in this period.
We thank you for your preference and trust, and we are available for any questions or suggestions by e-mail email@example.com .