Refund Policy

OVERVIEW

If you are interested to return your products please email us at customerservice@embellezeusa.com including the following information (Name, Order #, Date you received your order & reason for returning)

You have 14 calendar days to return an item from the date you received it.
After 15 days all SALES are considered FINAL SALE.
Only items that have been purchased via this website can be returned.
Items must be returned in original condition and in original packaging.
We do not offer free returns. Therefore, the customer will be responsible for return charges.
Once the products have been received at our office, it may take up to 7 business days for the refund to be released. Refunds will be processed based on the original form of payment.
Address for Return:

Novex Haircare
1275 Bloomfield Ave, Bldg 7, Ste 48, 
Fairfield, NJ 07004

 

COUPONS

We make sure to give our customers great coupons but we also have a few rules..

• Coupons cannot be added back or removed once purchase has been made.
• All coupons have an expiration date that is communicated on the website.
• No coupons can be combined

*** We cannot add coupons to existing orders